BREACH SOLUTIONS LTD PRIVACY POLICY
Last updated: 7 September 2026
1. Introduction
Breach Solutions Ltd (“Breach Solutions”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, book a call, communicate with us or otherwise interact with Breach Solutions.
Our details
Company: Breach Solutions Ltd
Company Number: 16833155
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: [email protected]
Telephone: 07367 183404
For applicable UK data protection law, Breach Solutions Ltd is the controller of personal information collected directly through this website and through our own business-development activities.
2. Information We Collect
Depending on how you interact with us, we may collect:
Information you provide directly
This may include:
your full name;
company name;
telephone number;
email address;
main service area;
information about the services your business provides;
information about the type of roofing work you want to generate;
information about your business's capacity to take on additional projects;
information submitted through our website forms;
information provided during calls, emails, meetings or other communications; and
any other information you choose to provide to us.
Information collected automatically
When you use our website, certain technical information may be collected automatically, such as:
IP address;
browser and device information;
pages visited;
date and time of visits;
referring pages; and
information collected through cookies or similar technologies.
Where consent is legally required for non-essential cookies or similar technologies, we will seek that consent.
Information obtained from public or third-party sources
As part of our business-development activities, we may obtain business contact information from publicly available sources, such as:
company websites;
business directories;
Companies House;
professional or business social-media profiles; and
other legitimate public business sources.
This may include names, business telephone numbers, business email addresses, company details and professional roles.
3. How We Use Your Information
We may use personal information to:
respond to enquiries;
arrange and manage Growth Calls;
communicate with prospective and existing clients;
assess whether our services are suitable for a business;
provide and manage our marketing and lead-generation services;
maintain customer and prospect records;
operate our customer relationship management systems;
provide relevant service communications;
improve our website and services;
manage our business relationships;
comply with legal, regulatory, accounting and tax obligations;
protect our business and systems from fraud, misuse or security threats; and
where permitted, communicate with businesses about Breach Solutions services that may be relevant to them.
4. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
This may include:
responding to and managing business enquiries;
managing prospective and existing client relationships;
developing our business;
conducting appropriate business-to-business marketing;
maintaining business records;
improving our services; and
protecting the security and operation of our business.
Contract
We may process personal information where necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legal obligation
We may process information where necessary to comply with legal, regulatory, accounting or other obligations.
Consent
Where we rely on your consent, for example for certain electronic marketing communications or non-essential cookies where required, you may withdraw that consent at any time.
The ICO requires businesses to identify and communicate the lawful bases on which they process personal information.
5. Communications and Marketing
If you submit an enquiry or request a Growth Call, we may contact you using the details you provide in order to respond to and manage that enquiry.
We may also conduct business-to-business marketing where permitted by applicable law.
Where consent is required for electronic marketing, we will request it appropriately. You can withdraw your consent or ask us to stop sending marketing communications at any time by contacting us using the details in this Privacy Policy or by using any unsubscribe method provided in the communication.
Service communications relating directly to an enquiry, appointment or existing business relationship are treated separately from optional promotional marketing.
This distinction matters. The ICO states that genuine service communications are different from direct marketing, while consent for electronic marketing—where consent is required—must be specific and distinguishable from other matters.
6. How We Share Personal Information
We do not sell personal information.
We may share information with trusted service providers where necessary to operate Breach Solutions, including providers of:
website hosting;
customer relationship management systems;
email and communications services;
appointment scheduling;
payment processing;
advertising and analytics;
accounting and professional services; and
IT and security services.
These providers may process personal information on our behalf or, in some circumstances, act as independent controllers.
We may also disclose information where required by law, regulation, court order or another lawful authority.
7. International Transfers
Some of the technology and service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law, including the use of recognised safeguards where required.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:
manage enquiries and business relationships;
provide our services;
maintain appropriate business records;
establish or defend legal claims; and
satisfy legal, tax, accounting or regulatory requirements.
Retention periods may vary depending on the type of information and our relationship with you.
Where information is no longer required, we will delete, anonymise or securely dispose of it where reasonably practicable.
9. Security
We take reasonable organisational and technical measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
10. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
request access to your personal information;
request correction of inaccurate information;
request deletion of your information;
request restriction of processing;
object to certain processing;
request transfer of your information in certain circumstances; and
withdraw consent where we rely upon consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise a data protection right, contact:
11. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can attempt to resolve the matter.
You also have the right to complain to the UK Information Commissioner's Office (ICO).
Information Commissioner's Office
The ICO specifically recommends that privacy notices explain both people's information rights and how they can raise a complaint.
12. Third-Party Links
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy information separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices or legal obligations.
The latest version will be published on our website with the updated date shown at the top.
14. Contact Us
If you have questions about this Privacy Policy or how Breach Solutions uses personal information, contact:
Breach Solutions Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: [email protected]
Telephone: 07367 183404